Jo
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Recent activity by Jo-
Am I eligible to access my earnings early?
If you have opted in with Stuart to access your earnings early, you will see this option immediately upon opening the Onsi app (Apple 🍎) (Google 🤖)
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How long is a voucher valid for?
This will vary from brand to brand but typically, you'll have at least 12 months to use any voucher you purchase. We'll share this information on the Vouchers section of your account, the expiry da...
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Where can I see what I’ve earned?
If you have access to Earnings then you'll be able to see your available earnings in the Onsi app (Apple 🍎) (Google 🤖).If you don't see this option, then you will need to wait for Stuart to invite ...
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How often can I withdraw?
You can make unlimited withdrawals and you can make withdrawals as often as you'd like. Please note: There is a maximum withdrawal of £200All withdrawals will incur a fee of £2.00
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Can vouchers be refunded?
Generally speaking, vouchers aren't refundable.There are a few exceptions to this which can include cases in which the voucher hasn't worked and we can verify this with the brand themselves or if t...
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How quickly will my withdrawal arrive?
Withdrawals usually arrive in your bank account instantly, or within a couple of minutes. On rare occasions, a withdrawal can take up to two hours to arrive. Please let us know if you are experienc...
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Do I need to use Onsi to be paid?
No, you don't need to use Onsi to be paid. With Onsi, you are able to withdraw a portion of your earnings early but this is entirely optional.If you choose not to withdraw your earnings, you will b...
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My payment card has not been accepted. What should I do?
Double-check that you've entered your card details correctly. If that doesn't help then you can try another card. If you'd like for us to take a look then please get in touch and we'll see if we ca...
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Can I withdraw to a different bank account?
No, it's only possible to withdraw to the bank account we have on record for you, which Stuart has shared with us.If your bank details have changed, then please make Stuart aware of the change, and...
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Do I have to pay to access my earnings early?
You do not have to pay to enroll to have early access to your earnings, but you will need to pay a withdrawal fee if you choose to withdraw any of your earnings early.Each withdrawal costs £2.00 wh...